Privacy Policy
Updated 2026-10-18
We are Heavy Duty Towing Gary. When you use heavydutytowinggary.com, call us or send a request, we receive some information about you. This notice covers how we handle it.
What we collect
- Information you give us: name, phone, email, ZIP code, the service you need and any message you write.
- Call information when you phone us: your number, call time and length, and where enabled a recording and transcript.
- Basic technical data: the page you were on, the referring source, browser type and IP address.
How the information is used
- Replying to you and arranging an estimate or service visit
- Completing the work you ask for
- Keeping out spam and fraudulent submissions
- Understanding which pages lead to requests
When information is shared
Only the providers that support this site and our phones, and the technicians assigned to your job, receive your details, and only so they can help with your request. We do not sell personal information.
Retention and security
Records are kept only for as long as the purposes above require, and we use reasonable safeguards to protect them. No system or transmission over the internet is fully secure.
Contacting you
We contact you about your request by phone, text or email, as you asked us to. Carrier rates for messages and data may apply. To stop text messages, reply STOP.
Your options
You may request access to, correction of or deletion of your information at any time. Call (219) 529-2610 or write to us through the request form on this website.
Minors
This site is not directed to children under 13 and we do not knowingly collect their information.
Changes
We may revise this notice from time to time. The date at the top shows the latest version.